STORE POLICY
Because We Care
At CHA-Asian Goodies, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
OUR SHIPPING POLICY
How We Do It
A standard order takes 2-5 days to be delivered depending upon the location and delivery schedule.
We do not provide same-day or next-day deliveries / pick up unless there are special circumstances
(in case of less than average deliveries in our schedule).
Our deliveries usually start from 1pm and can be expected mostly in the late afternoon or evening .
Customers will be contacted through Call/SMS/WhatsApp via the provided number for delivery confirmation.
Customers must enter the mobile number and accurate details of their location to receive their delivery in time.
NOT ALLOWED TO CANCEL ANY ORDERS ONCE ORDER CONFIRMED OR READY TO SHIP.
DELIVERY CHARGE
DUBAI ,SHARJAH, AJMAN
AED 18 ( delivery in 3 days)
Order Aed 350 above and pay only Aed 10 for the Delivery
ABU DHABI / AL AIN AED 20
AED 25
FUJAIRAH , RAK , UMM AL QWAIN
IN CASE OF ANY PROBLEM WITH DELIVERY CAUSED BY THE CUSTOMER. THE CUSTOMER WILL BE CHARGED THE AMOUNT OF THE SF.
SHIPPING CHOCOLATES
The products may melt in transit as the weather heats up, it becomes more difficult to guarantee chocolate will arrive in good condition. It happens that some of your parcels are exposed in full sun during transit. Please be aware that there is a risk that chocolates arrive partially or completely melted and you will not be able to claim a refund in case of melted product. We cannot be held responsible for any temperature-related damages caused during shipping.
We advice you to put in the fridge once received the items.
✔️ Kindly understand that we are no longer in control once products are handed to the courier. We are not liable for any damage, delayed, lost and undelivered items.
Thank you for your understanding!